RainBet Terms & Conditions
These terms explain the rules for your account, payments, promotions and use of our casino and sportsbook. Read them alongside any payment information, game rules and offer-specific conditions that apply to your activity. Gambling involves financial risk and is not a way to earn income. Only play with money you can afford to lose.
1. Eligibility and age
You must be at least 18 years old, or the legal gambling age in your jurisdiction, whichever is higher. You are responsible for establishing that accessing our services and gambling for real money are permitted where you are located. For players in Canada, eligibility depends on applicable provincial or territorial requirements; an Anjouan licence does not establish local authorisation.
You must not use our services from an excluded jurisdiction or use a VPN, proxy or other location-masking tool. Our employees, their family members, affiliates and company agents may not play for real money without consent from the CEO or a Director. You must meet these eligibility requirements whenever you use your account, not only when registering.
2. Account registration and the one-account rule
You must complete registration personally, provide a valid email address, create a password and agree to the Terms and Conditions. All contact and account information must be accurate. After account creation, you can access the crypto wallet deposit flow, subject to applicable eligibility and verification requirements.
Only one account per person is permitted. Multiple accounts result in immediate closure and forfeiture of funds. Welcome offers are limited to your first account and cannot be claimed again through another registration. You may not sell, transfer or pledge your account, and transfers of funds between player accounts are prohibited. False information results in immediate account suspension and may lead to legal action. Accounts sharing an IP address may be classified as abusive, with funds subject to confiscation.
3. Identity verification and KYC/AML
We may request identity verification at any time as part of our know-your-customer and anti-money-laundering procedures. Documents may include a government-issued photo ID, such as a passport, driver's licence or national identity card, and a recent utility bill confirming your address. Verification may be required before a withdrawal is granted.
If you do not complete requested verification within 72 hours, access to services or withdrawals may be restricted. Verification analysis can take up to seven business days; this is separate from the usual processing time for an approved crypto withdrawal. We may use third-party identity checks and will inform you of the data obtained through them. Our security measures include SSL encryption, KYC verification and AML compliance. You must provide accurate information throughout verification.
4. Deposits and withdrawals
Deposits must use a payment method in your own name. Unsupported cryptocurrencies or networks may cause permanent loss; we are not liable. Card deposits require an authorisation code. Conversion uses the stated exchange-rate source or processor rate; exchange fees may apply. We absorb deposit transaction fees in most cases, but you pay your bank charges. Consult the payment section for charges.
All crypto deposits have a 1× wagering lock. No withdrawal commission applies after deposits are wagered 1×; promotions require 2× wagering. The minimum withdrawal is $15 or equivalent, except for full-balance account closure. Withdrawals must return to the original payment method unless we permit an exception with additional security checks.
Crypto deposits are credited after one blockchain confirmation. Crypto withdrawals are typically processed and sent within 5-15 minutes, not guaranteed. KYC and network conditions can affect timing.
5. Bonuses and promotions
Accepting a bonus or promotional code binds you to its specific terms. Promotions require 2× wagering under the withdrawal rules. Welcome promo codes have a $50 maximum withdrawal. Promotional and affiliate codes allow a maximum $50 transfer to normal balance after the wager lock; excess funds are forfeited. Free Spins winnings have a $250,000 maximum withdrawal unless stated otherwise.
Welcome offers apply only to your first account. A deposit bonus cannot be topped up with another deposit; doing so forfeits eligibility. Bonus restrictions remain until the attributed balance is fully withdrawn or depleted. No universal maximum bet, expiry period or game weighting is stated here; consult the offer-specific terms.
Multi-accounting, shared-IP abuse, collusion or exploitation can result in forfeiture of all funds, winnings and bonuses and permanent blocking. Abused promotional winnings may be reclaimed after withdrawal.
6. Restricted countries
You may not use our services from the United States of America and its territories; France and its territories; the Netherlands and its territories, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao and Sint Maarten; Australia and its territories; Austria; Germany; the United Kingdom of Great Britain and Northern Ireland; or Spain.
These exclusions apply regardless of whether you already hold an account. You must not bypass geographic restrictions using a VPN, proxy or another tool that conceals your location. Canada is not listed among these excluded jurisdictions, but that does not establish permission to gamble in every Canadian province or territory. You remain responsible for checking the requirements that apply where you are physically located before accessing services or placing a wager.
7. Fair play and game rules
You must follow the rules of the game or betting market you use. Our categories include slots, live casino, table games, game shows, Originals and sportsbook betting, including blackjack, roulette and baccarat. Provably fair functionality applies to Originals; it must not be understood as a statement that every game uses that system. No separate platform-wide RNG standard is specified in these terms.
Card counting in blackjack results in account suspension and withholding of associated funds. Collusion and system exploitation are prohibited. Bets affected by system errors or malfunctions are void, and we are not liable for resulting losses. Where odds are erroneous, we reserve the right to void the wager. Gambling outcomes are uncertain, and no game, reward or playing strategy guarantees winnings.
8. Dormant and inactive accounts
These terms do not specify a dormancy threshold, inactivity charge or automatic account-closure period. No particular fee or deadline should be inferred from a period without deposits, wagers or account access. If you need clarification about an inactive account, contact our support team before making a payment or attempting to resume play.
Inactivity does not replace the account-closure or self-exclusion process. If your intention is to stop gambling or close your account, use the procedures described in the next section. Existing eligibility, one-account, verification and withdrawal requirements remain relevant when you return to an account. You must not create a replacement account to avoid checks or restrictions associated with your existing account.
9. Account closure and self-exclusion
You can initiate self-exclusion through the Responsible Gambling option in the footer. A 24-hour cooldown applies first and must be accepted by email. After the cooldown, a follow-up email provides additional self-exclusion timeframes. Self-exclusion is irreversible under any circumstances, so read the available options carefully.
Permanent account closure is available only through Customer Support after the 90-day exclusion period expires. If your account is blocked for a responsible-gambling breach, we process withdrawal of the remaining balance; rewards cannot be claimed after the block. You agree not to create another account or deposit during exclusion. Our terms exclude liability for losses incurred during the exclusion period. If gambling is causing financial or personal harm, stop playing and seek independent support rather than attempting to recover losses through further wagers.
10. Prohibited conduct
You must not engage in bonus abuse, multi-accounting, collusion or system exploitation. These activities can result in forfeiture of funds and bonuses and permanent account blocking. Accounts sharing an IP address may be treated as abusive, and funds may be confiscated. Selling, transferring or pledging accounts and moving funds between player accounts are prohibited.
You must not use insider information, automated scraping, impersonation or spam in connection with our services. Chargebacks result in immediate account termination, forfeiture of the full balance and possible legal action. Winnings derived from charged-back funds are also forfeited. Providing false information can lead to suspension and legal action. These restrictions apply alongside the game-specific, payment, verification and promotional rules; they are not limited to conduct during a wager.
11. Liability
Our terms exclude liability for force majeure, third-party network issues and circumstances caused by your own fault. Unsupported cryptocurrencies or networks can cause permanent loss of deposited funds, for which we are not liable. Check the asset and network before sending any crypto payment.
Our maximum aggregate liability is the lower of the value of the relevant bet or wager and EUR €500. Business losses are not compensated. System errors or malfunctions void all affected bets, and we are not liable for losses resulting from those events. We also reserve the right to void wagers involving erroneous odds. Typical transaction-processing times are estimates rather than guarantees and do not remove verification requirements or eliminate delays caused by external networks.
12. Disputes and governing framework
Contact our support team through live chat or email for account, payment or result queries. Support is available 24/7. Results become final after 72 hours, and queries about those results are not entertained after that period. Raise any concern promptly and provide accurate details so our team can identify the relevant activity.
The operator is RBGAMING N.V., registration number 16077, under an Anjouan (Comoros) Online Gaming License. The company address is Hamchako, Mustamudu, Autonomous Island of Anjouan, Union of Comoros. Beyond this Anjouan licensing framework, the supplied terms do not expressly identify a governing-law jurisdiction or a separate dispute forum. No Canadian gambling licence or Canadian regulatory approval is claimed by this licensing statement.
13. Changes to these terms
Review the terms available to you before registering, depositing or accepting a promotion. Payment information, game rules and bonus-specific conditions may contain requirements relevant to the activity you are considering. Do not assume that an earlier promotion has the same limits or conditions as a later offer.
No fixed amendment-notice period, change schedule or specific mechanism for accepting revised terms is stated here. This section does not introduce one or create an additional right to alter completed transactions retrospectively. If wording appears unclear or you need to establish which conditions apply to your account or an offer, contact our support team before proceeding. Only accept conditions you understand, and keep your gambling within affordable financial and time limits.