RainBet FAQ: Accounts, Bonuses & Withdrawals

Canada is not on our listed restricted-country schedule, but that alone does not establish eligibility in every province or territory. You must be at least 18 or the legal gambling age where you live, whichever is higher. Check local requirements before registering or depositing. Our Anjouan licence is not a Canadian provincial authorisation.

Select Register, enter a valid email address, create a password and agree to the Terms and Conditions. Once account creation is complete, you can access your crypto wallet deposit flow. We require accurate details entered personally, and you may need to submit identity documents before withdrawing. Register only if you meet the applicable age and location requirements.

No. We permit one account per person and prohibit VPNs, proxies and other location-masking tools. Multiple accounts can lead to immediate closure and forfeiture of funds. Accounts sharing an IP address may also be classified as abusive under our terms. Contact support about an existing account rather than creating a replacement.

If you cannot access your account, contact our support team through live chat for assistance. Do not create a second account to get around a login problem, and do not use a VPN or proxy. Keep your password private and explain the issue without sharing it. Our support channels operate around the clock.

We may request government-issued photo ID, such as a passport, driver's licence or national ID, plus a recent utility bill showing your address. KYC can be requested at any time. Services or withdrawals may be restricted if it is not completed within 72 hours, and verification analysis can take up to seven business days.

We do not specify a current welcome amount here; check the offer displayed before accepting it. Under our general terms, welcome promo codes have a maximum withdrawable amount of $50 and apply only to your first account. Accepting a bonus or promo code also binds you to its specific conditions, including any applicable wagering requirements.

Our promotional and affiliate code terms cap the amount transferable to your normal balance after the wager lock at $50; excess amounts are forfeited. Read the individual offer before activating it, because accepting a code means accepting its conditions. Multi-accounting, collusion and other promotional abuse can result in permanent blocking and forfeiture of funds.

No. Under our stated bonus rules, a deposit bonus cannot be topped up with an additional deposit; doing so forfeits eligibility. Check the promotion's instructions before adding funds while it is active. Bonus restrictions are lifted once the attributed balance is fully withdrawn or depleted, subject to the applicable terms.

Our general terms set a maximum withdrawable amount of $250,000 for free spins promotion winnings unless the specific promotion states otherwise. This is a cap, not an expected result or a promise of winnings. Always check the offer's own conditions for applicable wagering requirements and restrictions before deciding whether to accept it.

Our VIP tiers are Bronze, Silver, Gold, Platinum and Diamond. Rewards scale with wagering activity and can include rakeback, daily, weekly, monthly and pre-monthly bonuses, weekly free spins and a dedicated VIP representative. The programme advertises up to 70% back based on actual wagering activity, not a guaranteed return. Never increase spending just to reach a tier.

We list Bitcoin, Ethereum, Litecoin, XRP, Solana, Tron, BNB, USDT, USDC and bank transfer as payment methods. Listed account currencies are BTC, ETH, LTC, XRP, SOL, TRX, BNB, USDT and USDC; CAD is not listed. Check the payment section for the options and instructions available to your account before sending funds.

We credit crypto deposits after one blockchain confirmation, so the elapsed time depends on the network. Confirm both the asset and supported network before sending: unsupported cryptocurrencies or networks can cause permanent loss of funds. Deposits must come from a payment method in your own name. Check your account's deposit instructions each time.

We typically process and send crypto withdrawals within 5-15 minutes, but this is not a guaranteed end-to-end delivery time. KYC checks, withdrawal conditions and blockchain processing can delay access to funds. If verification is required, analysis may take up to seven business days. Complete any requested checks before relying on a withdrawal timeframe.

Our minimum withdrawal is $15 or equivalent, with an exception for withdrawing the full balance when closing an account. No withdrawal commission applies once a deposit has been wagered at least 1×; promotions require 2× wagering under the stated rule. You remain responsible for your own bank charges. Check the payment section for applicable fees.

Our terms place a 1× wager lock on all crypto deposits, so an ordinary withdrawal is subject to that condition. Withdrawals must return to the original payment method unless we approve an exception with additional security checks. KYC may also be required. If you want to stop gambling, contact support rather than wagering beyond your comfort level.

Our catalogue lists 8,000 games across slots, live casino, table games, game shows and Originals, with blackjack, roulette and baccarat among the categories. Sportsbook access is also available. Named providers include Pragmatic Play, Evolution, Relax Gaming, Hacksaw Gaming, BGaming and NoLimit City. Read each game's rules before playing, and keep stakes within your entertainment budget.

We do not list a dedicated native iOS or Android app. Mobile access is through a browser using a responsive interface, so a separate app download is not needed for that experience. Be cautious about unofficial downloads claiming to provide an app, and ask support if you are unsure about a mobile access option.

We list provably fair functionality for Originals, not as a blanket claim covering every game in the catalogue. Check the verification information and rules for the particular Original you choose. Provably fair functionality does not make a game risk-free, improve your odds or guarantee winnings. Other game categories should be assessed using their own published information.

We operate under an Anjouan Online Gaming License in the Union of Comoros. Listed security measures include SSL encryption, KYC verification and AML compliance, with provably fair functionality for Originals. These measures do not eliminate financial risk or establish Canadian provincial authorisation. Check your local requirements and protect your account credentials before playing.

Our team is available 24/7 through live chat and email, with English listed as the supported language. Use the contact options provided in the layout for account, payment or verification questions. Explain the issue clearly, but never share your password. Support availability does not mean every withdrawal or verification review can be completed immediately.

Start through our Responsible Gambling option in the footer. The stated process begins with a 24-hour cooldown that you must accept by email, followed by another email offering additional self-exclusion timeframes. Self-exclusion is irreversible under the terms. Do not create another account or deposit during exclusion; contact support promptly if you need help stopping.

Our stated process allows permanent account closure through customer support only after a 90-day exclusion period expires. Where an account is blocked for a responsible-gambling breach, we process withdrawal of the remaining balance, and rewards cannot be claimed after blocking. Ask support about your account's circumstances, and do not open a replacement account.

We encourage you to decide on a spending budget and time boundary before playing, and never chase losses or borrow to gamble. Treat bonuses and VIP rewards as optional, not targets. If gambling affects your finances, relationships or wellbeing, stop and seek independent gambling support in your province or territory, alongside our self-exclusion process.