RainBet Privacy Policy

When you create your account, we require accurate registration details, including a valid email address and a password. Identity verification may require government-issued photo identification, such as a passport, driving licence or national identity card, together with a recent utility bill confirming your address. Account administration also involves information about deposits, withdrawals, wagers, bonuses and support enquiries. Our terms address shared IP addresses and prohibited location-masking tools, making connection information relevant to account checks. The supplied terms do not provide a complete inventory of technical data, device identifiers or tracking technologies.

We use account information to administer registration, support payment processing, manage participation in games and rewards, and respond to account questions. Verification information supports identity, age and eligibility checks, anti-money-laundering compliance and enforcement of the one-account-per-person rule. Payment checks help establish that a deposit method belongs to the account holder. Information is also relevant when investigating suspected abuse, disputed activity or security concerns. Responsible-gambling requests require account identification so restrictions can be applied correctly. These purposes do not establish unrestricted permission to reuse your information for unrelated advertising or other undisclosed activities.

Our operator is RBGAMING N.V., registration number 16077, operating under an Anjouan (Comoros) Online Gaming License. The company address supplied is Hamchako, Mustamudu, Autonomous Island of Anjouan, Union of Comoros. The available terms describe contractual account requirements and KYC/AML compliance, but do not map each processing activity to a specific privacy-law basis. Depending on applicable law, relevant grounds may include contractual necessity, legal obligations, consent or legitimate interests where recognised. We do not present all of these as confirmed grounds for every activity. Canadian readers should not infer a particular provincial privacy regime from the gaming licence.

Our terms allow third-party identity checks and state that customers will be informed about information obtained through those checks. Payment processors and financial-service providers may also need transaction information to carry out deposits and withdrawals. Regulatory or law-enforcement disclosure may be required where an applicable legal obligation exists. However, the supplied materials do not identify every recipient, processing location, international-transfer arrangement or contractual safeguard. They also do not establish whether information is sold or shared for advertising purposes. Our team should clarify those points before you rely on any broader assurance about disclosure.

The available account terms do not specify a privacy retention schedule for registration records, identity documents, transactions, support conversations or technical logs. We therefore cannot state a fixed deletion deadline or promise that account closure immediately removes every record. Retention may need to account for applicable legal duties, unresolved transactions, disputes and enforcement of self-exclusion restrictions. These considerations are not a substitute for a confirmed retention policy. You can ask our team which retention periods or criteria apply to your information, what must remain after closure, and whether particular records can be deleted.

Depending on the law applicable to your circumstances, you may have rights to request access, correction, deletion or restrictions on certain uses of personal information. Other rights, including objection, portability or withdrawal of consent, may apply only in particular situations. The supplied terms do not establish a universal rights framework or response deadline. We may need to verify your identity before handling a request involving your account. A deletion request is separate from account closure and self-exclusion, and may not override mandatory recordkeeping. Ask our team to explain any limitation affecting your request.

Our stated security measures include SSL encryption, KYC verification and AML compliance. These measures support account protection, but no online service can guarantee complete security. Use a unique password, protect your email account and avoid sharing account credentials. KYC may be requested at any time; services or withdrawals may be restricted if required verification is not completed within 72 hours. Verification analysis can take up to seven business days. Provably fair functionality applies to Originals and is a game-verification feature, not a guarantee about privacy or every game. Request guidance before sending sensitive documents.

Cookie information should be read separately from account and identity-verification requirements. Please consult the cookie policy through the site navigation for details of any cookies or similar technologies, their purposes, duration and available controls. The supplied materials do not confirm a cookie inventory, analytics vendors, advertising trackers or consent-management settings, so we do not list them here as established facts. Browser controls generally allow users to manage stored cookies, although blocking certain cookies can affect website functionality. Accepting account terms should not be treated as proof of consent to every optional tracking activity.

Contact our Customer Support team through the available live chat or email channel and identify your enquiry as a privacy request. Support is available 24/7, although that does not establish a privacy-request resolution deadline. Explain whether you need information about collection, recipients, retention, correction or deletion, and provide only the account details needed to locate your request. Never include your password, wallet recovery phrase or private keys. A dedicated privacy officer is not identified in the supplied materials. Ask our team to confirm the responsible contact and the appropriate secure process for any supporting documents.

Privacy information needs review when account processes, verification requirements or applicable obligations change. The supplied terms do not specify a privacy-notice update schedule or notification method, so we cannot promise advance email notice of every revision. Check this notice and request clarification where a change affects your information. Privacy requests are not a substitute for urgent responsible-gambling support. Self-exclusion begins through the Responsible Gambling option in the footer, with an email-accepted 24-hour cooldown followed by further exclusion choices. Gambling is for adults meeting the applicable legal age; play only with money you can afford to lose.